Thank you and farewell to a valued member of the team
Rodericks is proud to work with an array of skilled and enthusiastic individuals throughout the group. We strive to create the best possible working environments with the support and facilities professionals need to truly strive. As such, we are delighted that so many people stay with us for many years, developing their careers as they see fit.
This week, we sadly say goodbye to a highly valued member of our team at West Quay Dental Practice – Bernadette Jackson. She has worked as part of the reception team at the practice for more than three decades and will soon be leaving to embark on a new adventure.
Looking back over her time in dentistry, Bernadette said:
“I initially worked for Patrick Daly, before Rodericks bought the practice in 2017. We were so thrilled to work in a new build practice with cutting-edge technologies and carefully designed facilities. In fact, my fondest memory of the last 37 years is that of preparing the new practice with my colleagues. We had a lot of fun and it was very exciting to try something new.
“Since then, we have continued to see many of the same patients who return for their regular dental appointments. This has helped to build a rapport with patients and really get to know them.
“The biggest changes I experienced were related to my particular role. As the practice has developed with Rodericks, new protocols have been introduced. This brought with it the need to remember all the changes and new ways of doing things in order to perform my job to the best of my ability. However, many changes have been for the good of our patients so it was worth it. It was therefore very rewarding to help our patients adjust to the new practice – especially our older patients who initially found it difficult to adapt. Most have kept coming back so we definitely did something right!”
Pearls of wisdom
With so much experience, Bernadette goes on to share a pearl of wisdom for other professionals starting out a career in dentistry.
“My advice for any new receptionists at Rodericks would be to learn the rules and regulations. Really become familiar and comfortable with them. There will always be more experienced individuals to turn to for information or support if you have any queries.
“For me, having been in the same job for so long, it is simply time for a new challenge. I have thoroughly enjoyed working in dentistry and I’m excited for what the future holds!”
From everyone at Rodericks, we would like to thank Bernadette for all her hard work and outstanding dedication to her patients. We wish you the very best for the future!